Empleos de technical support

Description

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

Job Summary

Provides HR consulting and coaching to business leaders, addressing people and cultural challenges. Supports organizational change, including talent integration during mergers and restructuring. Advocates for HR programs by communicating value and managing smooth rollouts. Collaborates with talent management on workforce planning, succession, and development initiatives.

Impact and Contribution:

This role provides tactical direction within a discipline or across the organization. Oversees responsibilities, plans and prioritizes work, and manages the performance of direct and indirect reports. Manages a team of individual contributors and/or supervisors to deliver operational results that directly

impact short-term departmental goals. Brings deep expertise in a professional, scientific, or technical discipline with a strong understanding of related areas, and applies practical knowledge to manage processes, projects, and team execution.

Core Responsibilities

• Own the delivery of efficient and scalable HR services aligned with business unit and functional priorities. Execute key business initiatives and support annual HR processes aligned to core objectives. Empower manager and employee engagement across the organization.
• Support efficient and scalable HR Services. Provide high-quality HR services aligned to specific business unit and functional priorities that meet global HR standards, while reinforcing employee and manager self-service.
• Drive the execution of annual HR processes—including compensation pla ning, bonus administration, and performance reviews—in collaboration with aligned teams to ensure timely, smooth, and effective delivery across the organization.
• Provide direct HR support to assigned leaders and HR Partners by offering counsel on complex employee relations matters and talent strategies, and by supporting the implementation of key business initiatives; serves as a point of escalation when needed.
• Collaborate with HR Delivery Team. Work closely with a diverse, global/regional HR Delivery team to ensure alignment with organizational goals, direct in-market support and delivery at scale around the world.

• Work Cross-Functionally with HRBPs and Leads. Support and engage with HRBPs and other stakeholders to ensure effective, scalable and consistent delivery of core HR services, including annual programs, key metric reporting aligned to assigned teams, and talent strategies.• Enhance employee engagement. Support initiatives that enhance employee engagement,

ncluding targeted team talent strategies and other key business initiatives.

• Coach managers and employees by providing performance guidance and engagement support to promote a productive, inclusive, and supportive work environment.
• Implement workforce planning strategies, including restructuring initiatives, that align with the business unit’s (BU) goals and operating environment.
• Collaborate with HR Business Partners (HRBPs) and business unit leadership to support and enhance employee engagement across the BU.
• Provide strategic support to HRBPs and HR leadership by delivering data-driven workforce insights and translating business challenges into actionable talent strategies.

Qualifications

Education Requirements

Min/Preferred Education Level Description

Minimum 4 Year / Bachelors

Degree

Bachelor's degree in Human Resources, Business

Administration, or related field.

Additional Qualifications

• Experience in an HR role, preferably in a global organization.
• Strong understanding of HR processes and best practices.
• Excellent communication and interpersonal skills.
• Proficient in utilizing data analysis tools, techniques and methods to interpret datasets and provide insights to stakeholders.
• Basic understanding of how to communicate data and analytics findings.
• Ability to target communication to specific audiences demonstrating strong executive presence.

Appreciation for composure under pressure.

• Ability to work collaboratively within a global team.
• Strategic thinking and problem-solving abilities.
• Experience in managing cross-cultural teams and understanding global HR practices.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.