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Empleos de Customer Service

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    • This remote position plays a crucial role in managing communications, scheduling, and administrative tasks to ensure smooth operations and outstanding customer…
    • Provide excellent customer service and ensure client satisfaction.
    • ✔ Previous experience in customer service, scheduling, or sales is a plus.
    • You will make sure that customers are delighted and satisfied with their customer service interaction.
    • Experience working with Amazon within a customer service…
    • Imprtante industria ubicada en Capital Federal incorpora un/a profesional proactivo/a y orientado al servicio para integrarse al equipo de Operaciones.
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    • Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating…
    • Gathering and utilizing customer feedback to improve service delivery.
    • Driving customer satisfaction through proactive service and problem-solving.
    • Resolving all customer issues with the goal of customer retention.
    • You have experience working with international customers.
    • Vacation 28 calendar days per year;
    • We don't sell cheap, shared leads; we deliver exclusive, pre-booked appointments.
    • Because the roofing industry is full of "lemons" (spam, ghosted leads, and…
    • Providing excellent customer service and technical support.
    • Maintaining high customer satisfaction ratings and service level agreements.
    • Identifying trends and revenue opportunities within the existing customer base to help drive growth in per-customer average revenue over time.
    • Ejecutar el seguimiento del nivel de servicio y abastecimiento.
    • Diseñar y ejecutar iniciativas de mejora en los procesos de abastecimiento y Customer Service.
    • Provide exceptional customer service via phone, email, and text.
    • Handle inbound and outbound customer calls.
    • Accurately enter and maintain customer information…
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    • Minimum of 2 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls.
    • Must be based in Argentina.
    • Share customer insights and feedback to improve offerings.
    • Understand customer needs and recommend best-fit programs.
    • Overcome objections and close enrollments.
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    • Excellent communication and customer service skills in English.
    • Provide basic product training for new customers.
    • Job Types: Full-time, Contract.

Otros candidatos también buscaron:

virtual assistant
administrativa
atención al cliente
home office
customer service remote
remoto
call center
asistente virtual
part time
customer service

Job Post Details

Asistente Virtual - job post

Unclog Plumbing Services
Desde casa
$9.800 por hora - Tiempo completo

Información del empleo

Sueldo

  • $9.800 por hora

Tipo de empleo

  • Tiempo completo

Ubicación

Desde casa

Descripción completa del empleo

PLEAE NOTE TO APPLY YOU MUST SEND A 1-2 MIN VIDEO INTRODUCING YOURSELF. APPLICATIONS MUST BE AVAILABLE TO WORK IN EASTERN TIME. WITHOUT A VIDEO WILL NOT BE CONSIDERED

We are seeking a detail-oriented and proactive Virtual Assistant to join our growing team. This remote position plays a crucial role in managing communications, scheduling, and administrative tasks to ensure smooth operations and outstanding customer service.

MAST HAVE A PROVEN SOLID INTERNET CONNECTION

Key Responsibilities:

1. Customer Communication

* Answer phone calls and respond to texts promptly

* Schedule appointments and address client inquiries

* Coordinate with technicians to ensure seamless service delivery

2. Job Coordination and Monitoring

* Track ongoing jobs to confirm completion and accurate invoicing

* Ensure clients are billed correctly and follow up on timely payments

3. Technician Support and Oversight

* Maintain accurate records of technician hours and assist with payroll prep

* Monitor compliance with company procedures and protocols

4. Reporting

* Prepare and distribute daily and weekly reports on sales, calls, clients, and job progress

* Track and analyze performance metrics to identify trends and improvement opportunities

5. Social Media Management

* Post daily updates across social media platforms to engage clients and promote services

Skills and Qualifications:

* Exceptional organizational and multitasking skills

* Excellent written and verbal communication

* Proficient in scheduling tools and reporting software

* Familiarity with social media platforms (Facebook, Instagram, etc.)

* Self-motivated and efficient in a virtual work environment

Schedule and Compensation:

  • Hours: Sunday to Friday, 7:00 AM to 9:00 PM EST (flexible shifts).
  • Pay: USD7 per hour.

Job Type: Full-time

Pay: From $9,800.00 per hour

Application Question(s):

  • Do you have experience working EST in the past
  • PLEAE PASTE HERE 1-2 MIN VIDEO INTRODUCING YOURSELF.

Work Location: Remote

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