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Job Post Details

Call Center Customer Service (Remote) - job post

5.0 out of 5
Desde casa
Tiempo completo

Información del empleo

Así es como las especificaciones del empleo se alinean con tu perfil.

Tipo de empleo

  • Tiempo completo


Desde casa

Descripción completa del empleo

A Typical Day

A Call Center Customer Service supports the technical team with clerical duties.

You’ll be open to learning how to operate new technology and comfortable using our software and applications too.

Responsibilities for this position include, but are not limited to:

  • Lead a team of engineers through coaching, mentoring, feedback, and hands-on career development
  • Manage customers pipelines, pursuing leads and moving them through the sales cycle
  • Ensure an ongoing commitment to industry-leading quality, reliability, and security standards
  • Strive for continuous improvement
  • Troubleshoot and identify issues as fast as possible and causes of performance problems using a variety of internal tools
  • This role also requires you to be flexible and undertake duties outside of this role specification from time to time, as required

For more information or to view other vacancies, search 'Sophilabs Careers' online.


  • Fluency in the use of computers, mobile devices, and software applications
  • Fluency in English (near-native)
  • Exceptional written and verbal communication skills
  • Time management skills and ability to prioritize
  • Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology
  • Availability to work Remotely

As a team member of Sophilabs, you’ll enjoy:

  • You will earn US dollars every month.
  • You have 10 days of paid time off, 7 holidays, and unlimited Not paid time off.
  • Wellness bonus.
  • Long-term relationship with Sophilabs Inc. (indefinitely contract).
  • You will be working with a US Company.
  • Laptop provided by the company.
  • Career development.
  • Competitive salary according to your capacities and abilities.

Available to work Remotely Mon to Fri (9 A.M. to 6 P.M.)

Tipo de puesto: Tiempo completo

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