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Company description

EFT-Systems GmbH works in the exciting and growing market of renewable energies. The growing team at EFT-Systems has set itself the goal of offering the best technical support for the energy storage systems that are being looked after.

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Tasks:

- Technical customer service for customers (by phone / email)

- Analysis and identification of error patterns

- Technically competent support for commissioning and ongoing operation of the energy storage system

- Tracking of messages in a ticket system

- Independent processing of tickets through to finding the solution (including independent ordering of spare parts, if necessary)

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Profile:

- Previous experience in customer service or in electrotechnical area is valued

- A general understadning of electrotechnical topics (e.g voltage, current, cabling)

- Good communication skills, positive attitude, team spirit and quality awareness

- Very good knowledge of German (the language must be understood safely, even with technical topics and in some cases a strong dialect)

- Good knowledge of English (or other languages) is an advantage

- Working model: working from home (home office)

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Perspective:

- Interesting tasks in a committed team and a company that is constantly developing with the young and growing market of renewable energies

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If possible, please send your CV in English or German. Please indicate your salary expectation per year when applying.

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Interested?

--> We are looking forward to your application!

Job Type: Full-time

Language:

• German (Required)
• English (Required)

Work Location: In person