Empleos de bamboo works

What you will do

• Lead and mentor a team of SREs across India, LATAM, and Europe;
• Drive production support practices and lead incident resolution efforts;
• Act as the technical point of contact for cross-regional alignment and team cohesion;
• Oversee infrastructure as code and automation efforts using Terraform;
• Design and improve CI/CD pipelines in GitLab to support efficient delivery;
• Manage containerized environments with Docker and Kubernetes;
• Own observability strategy using tools like New Relic, Wavefront, or similar;
• Coordinate VPN tunneling and SFTP setup in support of EHR integrations;
• Provide technical guidance on customer interactions for issue resolution (2–3/month);
• Support training and documentation on internal tools and EHR-related tasks;
• Ensure infrastructure complies with HIPAA, GDPR, and iRhythm security protocols;
• Collaborate with iRhythm’s DevOps, IT Security, and Engineering stakeholders;
• Contribute to the successful migration from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.

Must haves

• 6+ years of experience in SRE, DevOps, or infrastructure roles;
• Experience leading distributed engineering or support teams;
• Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker;
• Experience with VPN tunnels, SFTP setup, and cloud-based networking;
• Familiarity with scripting languages (e.g., Shell/Bash);
• Strong incident management and observability experience;
• Excellent communication skills and ability to coordinate across time zones;
• Familiarity working in compliance-heavy environments (HIPAA, GDPR);
• Ability to train, mentor, and support junior team members;
• Experience in driving process improvement and automation;
• This position requires working a Panama schedule with 8-hour shifts daily. On-call duties are expected 2-3 days per week, which includes being on call every other weekend;
• Upper-Intermediate English level.

Nice to haves

• Experience with Mirth and IRIS EHR systems;
• Familiarity with Bitbucket, Codefresh, Ansible;
• Familiarity with Python for scripting;
• Previous involvement in healthcare or medical device environments;
• Understanding of high-availability infrastructure patterns.

The benefits of joining us

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office, whatever makes you the happiest and most productive.

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Job Type: Full-time

Work Location: Remote