Safety is the #1 priority for Protection One (P-One). The company provides security alarm monitoring services to about 1.5 million US customers. Its alarm systems are designed to detect intrusions, smoke, and fire. P-One offers access and remote entry systems in addition to its traditional security offerings. The company provides constant monitoring services from two facilities located in the US; it also serves customers through some 60 field offices. P-One's business is conducted through three segments: retail (homes and businesses), wholesale (independent alarm companies), and multifamily (apartments and condos). Chicago-based private equity firm GTCR Golder Rauner acquired P-One in mid-2010.
Prior to the sale, Quadrangle Group and Monarch Capital Partners had controlled P-One through a 70% ownership stake.
P-One is strengthening its digital products by offering Web-based management and security control for homes and businesses through its e-Secure services offering. e-Secure has created an app that allows customers to control their alarm system wirelessly while they are away from the house. The company's Shape of Security website (ShapeofSecurity.com) offers content to help businesses increase their security, and manage staff, inventory, and processes.
P-One is continuing to focus on increasing its retail and wholesale market share in large US cities and metropolitan areas. California, Florida, and Texas have represented almost 45% of sales. Single-family and business customers (P-One's retail segment) account for more than 75% of revenues. Customers typically agree to a multiyear monitoring agreement and pay a monthly fee. – menos